The real problem is rarely what you see
Business problems generally stem from unclear processes, communication problems, faulty assumptions, or micromanagement. To truly fix the problem, you must be willing to see the root cause.
Services We Provide
Document & Manual Creation
We help you to standardize processes and communicate clearly through written documentation.
Training & Assessment
We create and facilitate training and assessment processes to develop various skills, from new hires to machine operators.
Team Building Activities
We facilitate fun and engaging activities that help your teams bond and learn to communicate better together.
Our goal is to help you find a solution that works for you. If we are not equipped to implement that solution, we are happy to introduce you to members of our growing network of trusted local professionals.
Our Process
Root Cause Consulting believes that collaboration is the key to identifying root causes and finding solutions, which is why we begin by speaking with leadership to learn what they see and hope to solve. Then, we speak with as many employees as possible who are involved in the processes leading to the problem symptom.
As consultants, we can position ourselves as neutral third parties whose goal is to identify problems and help support positive change. Many employees who stay silent around leadership are more apt to share what they see with someone in our position, which means that we get the information you need to identify root causes.
We discuss what we learned with leadership and propose three solutions that can be done separately or together. Our next steps depend on your decisions. And if we can’t provide the solutions you need, then we will do our best to recommend local resources who can. Our goal is to get you the support that you need to make positive changes.
Results We Have Seen
Manuals
Increased employee satisfaction
Reduced number of line stops per shift
Training
Fewer calls to Mechanics for repairs
More communication between team members
Documents
Increased process standardization
Greater clarity for non-native English speakers
Assessment
Better understanding of problem areas
Evidence of competency through metrics
Root Cause Consulting 